External EvenUp Status Page
New incident: SoW users unable to see generated documents
Updates
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Jul 29, 2026 2:54 PM EDT
The issue affecting AI drafting, case summaries, case timelines, and billing summaries is now fully resolved, and all systems are operating normally. We apologize for the disruption to your workflow.
Resolved -
Jul 29, 2026 2:44 PM EDT (10 minutes earlier)
A fix has been implemented for the disruption affecting AI drafting, case summaries, case timelines, and billing summaries. We are monitoring the results and initial signs show service stabilizing. We will provide a final update once the issue is fully resolved, or within 30 minutes.
Monitoring -
Jul 29, 2026 2:02 PM EDT (41 minutes earlier)
We are continuing to work on resolving the disruption affecting AI drafting, case summaries, case timelines, and billing summaries. Our engineering team remains actively engaged. We will provide an update within 30 minutes or as soon as the fix is confirmed.
Identified -
Jul 29, 2026 1:30 PM EDT (31 minutes earlier)
We are continuing to work on a fix for the disruption affecting AI drafting, case summaries, case timelines, and billing summaries. Our engineering team remains actively engaged in resolving the issue. We will provide an update within 30 minutes or as soon as the fix is confirmed.
Identified -
Jul 29, 2026 1:05 PM EDT (25 minutes earlier)
We have identified the root cause of the disruption affecting AI drafting, case summaries, case timelines, and billing summaries. Our engineering team is actively implementing a fix for all impacted customers. We will provide an update within 30 minutes or as soon as the fix is confirmed.
Identified -
Jul 29, 2026 12:39 PM EDT (25 minutes earlier)
We are currently investigating reports of limited access to several platform features, including AI drafting, case summaries, case timelines, and billing summaries. Our engineering team is looking into the root cause. We will provide an update within 30 minutes or as soon as more information is available.
Investigating