No incidents reported
12:39 PM - 2:54 PM EDT (2h 15min duration)
New incident: SoW users unable to see generated documents
The issue affecting AI drafting, case summaries, case timelines, and billing summaries is now fully resolved, and all systems are operating normally. We apologize for the disruption to your workflow.
5:57 PM - 6:13 PM EDT (16min duration)
New incident: SERS CANNOT SUBMIT REQUEST
This issue is now fully resolved, and customers can once again request expert-reviewed documents. All systems are operating normally. We apologize for the disruption to your workflow.
2:29 PM - 3:14 PM EDT (44min duration)
This issue has been fully resolved, and AI Draft generation is operating normally. We apologize for the disruption to your workflow.